Upended
The Traces That Our Pandemic Lives Left In New York City's 311 Data
The degree to which the coronavirus pandemic changed our lives is almost unimaginable. Many lost loved ones, jobs, and chances to celebrate life’s most important milestones.
The pandemic shaped our lives in smaller ways too, ones almost unnoticed for everything else we carried ourselves through. But these changes left traces. By analyzing the 500 most frequent service requests to New York City's 311 non-emergency line and interviewing New Yorkers who lived in the city through the pandemic, I have attempted to recreate a picture through data of some of the weird little ways our lives changed.
